Shipping



Shipping (United States)



Rocky Mountain Cyclery shipping costs, within the United States, are posted in the corresponding Auction. Insurance is not required; however, it is strongly recommended.

Orders are normally shipped out 1-2 business days following approved payment. Every ordered item is professionally packaged and shipped.



Please Note:

  • Estimated arrival dates are not guaranteed. Weather delays and other unforseen circumstances may impact delivery time.
  • Some items require a signature for delivery.
  • For shipping-related questions, please contact us directly at 1.877.744.2453 (From within the U.S.)


Packages do not ship from our distribution center on the following Holidays:

  • New Year's Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas


Shipping (International Shipments)



We ask that all International Bidders first contact us to receive a shipping quote for the item(s) as well as additional bidder instructions. Insurance is required for internationally shipped packages and will be added to the final shipping cost.



Please Note:

  • Estimated arrival dates are not guaranteed. Weather delays and other unforseen circumstances may impact delivery time.
  • Some items require a signature for delivery.
  • For shipping-related questions, please contact us directly at 1.970.669.2361 (International Buyers)


Customs Charges (International Shipments)



Rocky Mountain Cyclery is required by law to note the contents of international packages, even if the packages contains a gift.

Custom charges will be levied when the package reaches your country. These charges are the responsibility of the recipient of the order and will vary by country. Rocky Mountain Cyclery is not responsible for these charges and cannot provide estimates as to what these charges may be. You may contact your local customs office for further information.

Rocky Mountain Cyclery and its shipping partners are not able to influence local delivery practices. The arrival times for international shipping may be delayed by customs/import duties and local postal requirements.



Shipping Preferences for Multiple Items



Rocky Mountain Cyclery offers combined shipping rates for orders containing multiple items. There are many factors that determine the shipping cost of combined items; consequenlty, please contact our Customer Service Department with your order details and we will quote you the combined shipping price of your order.



Canceling or Modifying an Order



Rocky Mountain Cyclery strives to meet customer demands for prompt service and delivery. To facilitate this goal, we process and ship orders throughout the day. Unfortunately, there is no way for us to cancel or modify an order once it has entered the fulfillment process.

If you have and questions please contact our Customer Service Department.